This past summer, I was diagnosed with a serious infection in my hip prosthesis. My treatment required two initial surgeries, one to remove the prosthesis and another to replace it with a temporary antibiotic hip while I also received 6 weeks of intravenous antibiotics. When I had completed the antibiotics and another hip aspiration showed that there was no longer bacteria in the joint, I underwent yet another hip surgery to receive another permanent hip prosthesis. As you can imagine, this whole process was a very long and difficult one for me. I am writing to make you aware of what an outstanding job one of your employees, Shaun Weber, is doing, and how much he helped me during my recovery process. 

Shaun was my in home physical therapist during my treatment and recovery process. He came to visit me in early August soon after I was released from the hospital after my initial two surgeries. From the very beginning he was very professional and knowledgeable, but also very kind and compassionate. He patiently helped me work through my fears to do the exercises that I needed to do in order to build and maintain my strength while I was wearing a brace and receiving my intravenous antibiotics during the eight weeks that I waited and prepared for my final surgery. After the final surgery, he was in my home again encouraging me and helping me through my many challenges, especially during those first six weeks after the surgery when I was not able to put weight on my injured hip. Shaun continued working with me until mid December when I was finally able to be released to out patient physical therapy. 

Shaun was always very dependable, he always arrived exactly when he was scheduled to arrive. When I had questions or concerns he usually could provide me with answers that made sense to me, and provided me with the reassurance I needed. If he did not have an answer for me, he was quick to contact my doctor and get the answer that I needed from him. Most of all, Shaun was always very conscientious and caring, and he became a very good friend to me and to my family. He was a huge help to me during my recovery process and your company is very fortunate to have him working for you!  

--K. J.
Being "homebound" is tough enough for a community-driven participant, connector and advocate such as myself. So to that I am grateful for Aviator Home Health on several levels.

Thankful for the compassionate care and discernment of my nurse caseworker Amanda Simpson. From the very first time I met her, I saw that this was more than a job for her. I learned that caring for the well-being of her patients is a fervent passion that extends into the wee hours of the morning and does not end at the typical workday close, for which I personally am more than grateful. And the other nurses who I have seen have executed wonderful care and attentiveness. Even though I have never met the Anna, Aviator Home Health Director of Nursing, I have heard nothing but glowing reports about her. And this Does matter to me. 

Home Health Aide Elaine Skinner is remarkably stellar at her responsibilities to me. She diligently works with me to again be able to independently achieve the task of personal care. Elaine is truly a perfect match for me and I believe any other person whose require her services.
Jason and Bailee COTA, my physical and occupational therapists, who I see a combined total of 5 days a week have far surpassed what my surgeon thought I could achieve in home health PT and OT! I can hardly wait to show him my results and to proudly advocate for this home health care system to the Texas Orthopedic Special Group and other health care providers.

Jen Snook and Glenn, PT and OT lead evaluators demonstrate personal care and a desire for me to succeed in their assessments of my situation to guide treatment execution to meet their goals as well as my personal goals to again be totally functional within my home, in my church and the community.

Now I would be remiss to not disclose some unpleasantries in encounters along the way. However, to those very few instances that I applaud the attentiveness and immediate corrective actions in re-pairing me with care professionals with whom I could have greater success. Quite honestly, I did not expect that to happen because I expressed sincere concerns, not complaints. I figured it was going to be a situation which I would have to suck up and grin and bear. So those less pleasantries were turned around for the benefit of my good with graceful poise of professionalism. The takeaway there is, "What Aviator Home Health Care does not know, they cannot fix." And they are truly committed to healthy outcomes of empowerment not only a return to the life I lead before, but to exceed in going beyond

This morning, I went through my discharge process with Dan Breazeale, after 6 weeks of in-home therapy since my Hip Replacement surgery on 2/27/18. Ashley Barrett was my physical therapist. 

I want to pass on my compliments regarding both of these people representing Aviator Home Health. 

I went to my Orthopedist on Wednesday and he said everything looks great, and released me from all limitation/precautions that had been established for me right after surgery. I described how I had met all of my therapy goals that Ashley, Dan and I developed, and felt I was making 'better than expected' progress toward a complete recovery.

Ashley has been fantastic. Because of the timing of my work situation, we worked out that she would come early in the morning for my therapy. It was extremely helpful to be able to get my therapy done at that time. Ashley was also good at making me expand the range of exercises that helped my get to the point where I could walk without my cane and where I could walk in our neighborhood for 15-20 minutes at a time. 

If these two people are representative of your staff, you have an in-home therapy team that is exceptional.I will be happy to be a reference if you ever need one.
I highly recommend Aviator Home Health and give them 5 STARS! I experienced excellent care from their physical therapist and nurse following my total knee replacement on March 20. A treatment program was put together just for me which got me ahead of schedule in my recovery. I truly benefitted from their manual therapy on my knee also. My range of motion progressed each and every day and I was able to walk and care for myself faster than expected. They spent a sufficient amount of time during my session and was very attentive while I performed my exercise to make sure I performed them correctly. They also took the time to explained the anatomy involved and the treatment I could expect. I was very impressed with their compassion for their patients. They listened to me and always inspired me to do my best! That meant the world to me! I'm doing great today…all because of their care! Aviator is very professional, caring and very knowledgeable. I would highly recommend Aviator Home Health for anyone who may need physical therapy, nursing care and any other their other services.
- Barbara A.
I was introduced to Aviator Home Health about 2 yrs ago. First thru our Zumba classes then when Duwane helped me with a little high blood pressure problem, Making sure I was OK, then having the nurse ck on me at my Apt. She was very helpful n pleasant!! I would highly recommend Aviator Home Health!! 
- Dolly D.
Just completed my last visit with Mike Ranken from Aviator Home Health! How do you properly thank someone for the gift of movement? Job WELL DONE! 
- Pam R.
Kristi, is awesome aviator will be a winner with her!!! 
- Louann N.
"I wanted to let you know how much I enjoyed having Cassi as my PT instructor the last few weeks. She was always polite, on-time and thoroughly professional. I'm sure you're proud to have her as part of your team and I would always recommend her to anyone who needs in-home physical therapy."
- R. T.
 June 27, 2016 Aviator Home Health
To whom it may concern, 
Cassie was my Physical Therapist a couple of weeks prior to my surgery then again after my surgery on May 26th, 2016. The purpose of this letter is to give recognition to Cassie who followed protocol, did not waste time, was devoted to her work and my care which was beyond the ability of most PT's which I've had in my past.
Cassie took time to listen to my physical concerns and medical struggles. She dealt with my condition with proper care. She motivated me and taught me the "Do's" in order to progress efficiently, progressively and eventually independently. Her instructions were clear and easy to follow. She provided images of "at-home" exercises plus added details of repetitions and amount of times to be worked-on daily. She clearly knows her job well; therefore, following her instructions were easy and i trusted her as my Therapist. Her professionalism was exemplified through the use of a sign-in sheet which helped me keep track of dates, times and vitals etc., which were important to my surgeon, primary doctor and my family. 
The interest Cassie placed upon me was sincere and encouraging. I have great respect for Cassie as it has been a long time since I have had someone outside my family care for me so well. My hopes and prayers for Cassie are that her days in this profession, which she loves and enjoys, will simply grow to full blossom. I know she will reap in abundance what she has sowed with kindness, respect and dedication. I also believe those around her will reap from the abundance of her blessings as well. Sincerely,
June 27, 2016 Aviator Home Health
To whom it may concern, 
I, in agreement with ... would like to give recognition to Elaine who upon short notice immediately made contact notifying us she was assigned as Visiting Nurse. This woman, after having a long hard day's work, took time to call and learn about [my sister].
Upon Elaine's first visit it was evident she had specifically gone out of her way to meet [my sister]. I knew Elaine was a good match when she made it a point to give eye contact, leaned forward and listened to [my sister's] concerns and medical history. Elaine never rushed my sister in her conversations while [my sister] struggled with her speech and hearing problems. Elaine was tender and kind and provided great ideas on safety issues and answered all medical questions and concerns. Elaine followed protocol, did not waste time, was devoted to her work and to my sister's care. It took great patience and kindness as Elaine went beyond and above her duties which left a great impression on us (family) as she secured confidence and motivation. Though Elaine served as my sister's Nurse for only a couple of days I will not forget how she went out of her way to visit my sister one last time before services with Aviator terminated. I appreciated that though this last visit was not mandated yet again Elaine went out of her way and listened and cared. 
I pray Aviator is aware of the awesome people and specifically in this case, in reference to Elaine, what an AMAZING dedicated individual they have in their service. I pray Aviator has the respect and allegiance to her services which she so abundantly deserves. I pray the richness of the glory of blessings that she carries with her will brighten all who know and value her as a nurse and individual. Sincerely,
"Thank you again... I will surely contact you when I return to Frisco and if I will need my other knee replaced... BTW , Jennifer Hawkins is pretty awesome as well! You are surely blessed with a great staff !" 
- Mrs. Aida M, Frisco, TX
"I would just like to express my deep appreciation for the excellent service I received from you and your staff while I was in Frisco. I especially would like to mention how impressed I was and am with Nirav Purohit.
She is truly a caring , compassionate, and very competent and skilled professional . She went above and beyond the call of duty by contacting me periodically to make sure I was OK and following up with my therapy / exercises. Her therapy sessions proved to be very beneficial to my recovery. I could not have asked for a better, more competent, or more caring therapist. I would highly recommend her to all my friends and family members if or when they would need a therapist. Thank you for sending her to me and thank you for the excellent service you are providing your patients. God bless you for that." 
- Mrs. Aida M, Frisco, TX
"I am in better condition and actually have more knowledge then after my first knee replacement thanks to Mike. I have also let my Dr know of the excellent job with my therapy." 
- Mr. Randy W, Plano, TX
"I have had many PT's in my life but none of them compare to Cory from Aviator Home Health. Without him, and the work he has done, I would not be able to bend my legs or sit up in bed. You all are such a blessing in my life and thanks for everything that has been done for me. Thank you Cory and Aviator for everything you do! YOU ROCK!" 
- Mrs. Jeri S, Garland, TX
"I have had many PT's in my life but none of them compare to Cory from Aviator Home Health. Without him, and the work he has done, I would not be able to bend my legs or sit up in bed. You all are such a blessing in my life and thanks for everything that has been done for me. Thank you Cory and Aviator for everything you do! YOU ROCK!" 
- Mrs. Jeri S, Garland, TX
"Angie from Aviator Home Health was incredible. She went above and beyond. She reviewed my blood work and spending lot of time explaining and directed me to my PCP and saved me to receive iron transfusions. She is absolutely incredible and a rare find in nursing. Thank you Angie and thank you Aviator Home Health!" 
- Mrs. Roxanne R, McKinney, TX
"Aviator has been on my mind and I wanted to call to say how extremely satisfied I am with Aviator Home Health and can not say enough of Michelle your RN. She was so caring and a wealth of knowledge and am glad to have meet her. If I ever need home care in the future I will be certain to ask for you." 
- Mr. Thomas H, Howe, TX

321 N Central Expy Ste 350, Mckinney, TX 75070
Fax: 972-347-6306
Hours of Operation:
Mon - Fri
Sat - Sun
24-hour on call at: 972-548-2163

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